Payments Reconciliation Officer

• Paying $44.18ph + super
• Fortitude Valley QLD location with hybrid flexibility
• Temp contract until 4th December 2026 with possibility for extension.

About the Role

Our client is a QLD local council owned statutory authority based in Fortitude Valley QLD. They are currently seeking a Payment Reconciliation Officer to come in and join their team on a temp contract until 4th December 2026.

Requirements for this role include:

• Ability to record and reconcile financial transactions with minimal supervision.

• Proficiency in standard software packages and office equipment to support business processes without supervision.

• Previous experience in a payment reconciliation role

Key responsibilities include:

• Payments & Cash Reconciliation: Validate data, prepare payments for bank submission, and reconcile financial transactions across payment channels.
• Financial Controls & Compliance: Monitor payment controls, report non-compliance risks, and resolve issues or escalate them as needed.
• Customer Support & Refunds: Investigate customer payment queries, process refunds, and resolve complex service cases.
• Policies & Procedures: Help develop, test, and maintain guidelines to ensure compliance with internal policies and external regulations.
• System Support & Maintenance: Provide first-line user support, assist with system enhancements, and troubleshoot ad-hoc issues.
• Process Improvement: Implement operational improvements, offer feedback, and guide users through system and process changes.

What’s in it for you?
Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

If this is of interest, please send your CV along with a cover letter to jack.coleman@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.